General / Customer Service

Product Specific

More very soon...

HD-SW10

¥ "I recently purchased two of the 10" powered subs to put in my home theater. They are probably one of the best if not the best sub's in their class range. One sub would have been very very good, but a friend of mine visited the CES show in Vegas this year and said that he heard alot of multiple sub home theater system's and thought that I should try it also. Let me tell you this, I have never heard a home theater with so much feel and sound reproduction from it's sub's.  This is the  most awesome home theater system I could have ever imagined having. These two sub's literally shake my whole house!  I was not sure on how good these subs would be considering their price, but I was blown away with the quality in which they were put together. These sub's are very solid, made of MDF and have a gorgeous finish that the pictures don't give justice to, they have delayed circuitry turn on to prevent that unpopular THUMP noise you get when you turn them on and when I saw that they used Allen head screws to hold the woofer in place I knew that this company had put alot of thought into the quality of this sub and took the time to build it right!  I will definitely pass the word on about these great sub's, thanks guys."  Bruce @ www.Tealtracks.com

¥ "...am very satisfied... I work for an audio-visual staging company and know quality when I hear it."  - John Anderson, Seattle, WA

¥ "I received the 10" powered subwoofer yesterday and I must say you do not have to worry about your return policy.  While I was at work it was delivered so it was waiting for me down stairs.  I picked up the box and said, "Damn this is heavy!"  This to me is a sign of a good product.  Next I unpacked it and could not believe how pretty the wood finish was.  Your pictures don't give it justice.  So, the ultimate test is sound of course.  I tested radio station music first and was totally impressed.  Next, I tested dvds; Shrek and The Phantom Menace.  Lets say the subwoofer slammed for both them.  One of the most impressive parts of Shrek was when they get to the castle surrounded by a pit of lava.  The lava bursts up with thunderous pops giving you a life-like sensation.  One of the best parts of The Phantom Menace is when the pod racers start their engines pulsating and revving up and down.  It feels like your really their.  While enjoying all this incredible bass, it delivers it so clean and smoothly.  Its hard to believe it only set me back around $100.  Thanks guys for answering all my questions and being so honest.  Your product kicks serious ass!  The volume on the subwoofer is less than half while blasting out all this bass."  -Charles Nahas, Lawrenceville, GA

¥ "This is a very solid subwoofer, and goes beyond what I had hoped for. It is very strong musicaly and the craftmenship gets an A+. You'll be hard pressed to find a better subwoofer at even double the price. Great product, thanks to the guys at Vidsonix." - Da Bean, Monterey, CA

¥ "I'm 57 and recently retired from NASA, and I have to tell you that over a lifetime of hearing and owning various stereo systems and speaker sets, this Vidsonix subwoofer is without a doubt the very best quality subwoofer in its class that I have ever heard/experienced ... it is not only capable of rattling my living room windows, but it breathes a whole new level of life into my old Pro Logic Receiver ... what a true joy having these new speakers is going to be. You not only have a totally satisfied eBay auction customer, but Vidsonix also has a totally satisfied new customer and a new advocate that will certainly help spread the word about the outstanding quality of Vidsonix products."- Richard Carr, Queenstown, MD

¥ "The sub is in a fairly large room.  When I turned it on for the first time I was SHOCKED.  It was awesome.  Sounded great.  Shook the house; was floored by its performance.  Great product." - Anthony Bonacarti Jr, Lyndhurst, NJ

MG-S30

¥ "Thanks for making my apartment sound like a movie theatre - your products are top-notch."  -Alick Letang, West Haven, CT

¥ "Great sounding speakers.  I wish I got the entire set rather than just the rears.  Very clean, crisp sound from these little guys..." -Anthony Bonacarti Jr, Lyndhurst, NJ

¥ "I purchased the cube surround sound speakers 9 months ago. I installed them myself in my new office so that we could have audio in each room. The speakers sound great, though to be honest we never turn it up very loud, with no distortion. The low price was the driving force behind my purchase and i am pleased that the speakers passed my expectations. Even the little mounting brackets have worked well...Best buy and other big box places 
wanted about $25-35 for just speaker brackets. Crazy!!!  Thanks for your great product." - Jeff Dickhut, D.C.

¥ "I got a set of 6.1 speakers and a subwoofer both of which have been outstanding. Great product and great price... My brother has a Bose system and he agreed that my system sounded better than his." - Wayne Slane, Rogers, AR

¥ "I've got around 12 Vidsonix speakers throughout my house and they are all that I'll use from now on.  I looked at more expensive sets for my theater room but instead saved a bunch of money and got great sound.  My theater setup is -
MG-S84 Mini-Tower Pair for my Front L/R
MG-S84C for my Center Channel
HD-SW10 for my Sub
MG-S30 DA-Cubes for my Rear L/C/R

Great setup.  Thanks." - Jeffrey Walker, Portland, OR

¥ "I received the cube a couple of days ago. Thank you for your excellent customer service. I will be buying your products again in the near future.  Thanks." - Richard Anderson, Cottage City, MD

MT-B80

¥ "I have had these monitor/speakers for about a month now and I still CAN'T get over how fantastic they sound! I hooked them up to my Peavey XR-400 and your speakers handle the jams com'n thru the amp. I also have a pair of Yamaha 1-15 speakers that I daisy chain the MT-B80's with and my band's sound has never sounded so awesome! I/we owe it all to the MT-B80's! thanks for a great product at a fantastic price!" - Dan Haley, Fort Worth, TX

¥ "The speakers are here and the sound is AWESOME.  Thanks so much. The boy will be home from his dad's next month in the mean time I'M going to enjoy them." - Janet Wyrick, Winslow, AZ

¥ "I just purchased my second set of these monitors. Lightweight, powerful, clear and INEXPENSIVE; they have everything I need and nothing I don't in a monitor. Great work, Vidsonix." - Derrick Boucher, Wilkes-Barre PA

¥ "I bought a pair of monitors from you through eBay and just wanted you to know I think you guys are geniuses of design in sound and portability. I am a musician with a VERY good ear for knowing when something sounds good. You would have to know me to truly understand my talent in this area. I don't want to sound like I'm bragging, it's just something I know about myself. I would be happy to buy from you again. " - Brent Lawrence, Vancouver, Canada.

¥ "After 20+ years in the business I can honestly say that the MT-B80 Personal Stage Monitors are a fantastic deal. I needed a 3 way system to bring out all of the nuances in my Martin and Gibson guitars. If not for Vidsonix I would have had to spend ten times the amount. The sound is very rewarding..." - John January MacDonald, Poway, CA

¥ "I recently purchased a pair of your MT-B80 Personal Stage monitors for my group. They really work great.  We have some relatively large stage speakers and we play outside a lot of the time but we didn't have monitors.  I stumbled across your MT-B80 personal monitor speakers on E-Bay and was the lucky high bidder,  We use them for stage monitors and if we are playing in a nursing home or some place similar, or even for practice, we use them as mains.  I really like the fact that they are light, they are very easy to carry around and use.  just wanted to let you know how pleased I am with your product." - Dave Klingman, La Porte, TX

¥ "I bought some 8" from you a while back and those little puppies crank!".  - Mark

¥ "These sound every bit as good as my Bose 802s". - Dwayne Grigonian, El Monte, CA

¥ "Your product has worked out much greater than expected. How do you get so much sound out of so little speaker and at such a low price? Good work !!!!!!" -Greg Smith, Algonac, MI

¥ "YOUR 8" STAGE MONITORS HANDLED THE ENTIRE ROOM AS MAINS AND SOUNDED GREAT." - Don Larson, IA

¥ "These stage monitors are awesome.  They work great on my guitar amp and on my band's PA system." - Susan L Dallman, Mayetta, KS

¥ "I hate "cheerleader" reviews, so this review is based on real world subjective testing. If you want a review for decision-making, this one is more useful than most. Fed-Ex cheerfully delivered my new MT-B80 monitors yesterday in temperatures hovering around zero (a good review for Fed-Ex). The cabinets came well-packed in cardboard boxes with styrofoam inserts. Each cabinet is further protected in shipment by a sturdy poly sack. First thing I did was hook up the first pair and power them up with some hot electronic drums through the Mackie 808s. They performed well, and for my taste, have a more "musical" sound than the Big-Name mains stacks... The quality of the sound is my main criteria. Over a 40 year span I have owned speakers from canadian company Johnson, Community, Peavey, Altec Voice of the Theatre, Yamaha, Cerwin-Vega, E-V, Mitchell, Yorkville, EON 15's, custom-built stacks, and Kipsch Lascalas (my fave, but hard to move around by myself). I'm tired of paying the hidden marketing costs for big companies. These do sound every bit as good as Bose 802s or the 10" E-V molded cabinets to the naked ear. The next test was to check for feedback rejection. I purposely used one of my cheapest mics. With the Behringer Feedback Destroyer engaged and everything below 75 Hz rolled off at 18 Db per octave, I was getting a very clear 110 Db, with volume to spare, at four feet from the monitors, measured by a calibrated sound level meter. Again, very musical sound and more volume than I would normally use for the classic country, jazz, classic rock, and blues situations that I am involved with; and certainly more than we need at church. I  bought these for the church dinner-theatre fundraiser because the sound last year was way too loud and bassy in the gym for the older people who generally attend these functions. After checking them out, I know I'll have to be on the lookout for people turning down their hearing aids. These would be very good versatile speakers at twice the price. I would recommend them to anyone wanting to add small speakers to their arsenal of proper-tool-for-the-job cabinets, even if the cost was much higher."  - Corky Hesler, Chillicothe, MO

¥ "I have been more than happy with the products I have bought from you. I have got many compliments on the sound of the speakers at our karaoke shows.  They have a great sound and they are standing up marvelously. We went through a couple of sets of other speakers in less then 6 months. One set of yours we have had for almost three years and still work great. We got a bigger set from you about 8 months ago and they sound even better.  When I am ready for another set, I will be buying them from you. Thank You." - Phyllis Taylor, Myrtle Beach, SC

PD-S126M

¥ "I have purchased (6) monitors from you, I am still in love with them. I see now that you have covers for them. Are they custom made for the cabinet? And do you sell them separately? By the way, the monitors were used in a Boyz to men concert and Nick Cannon from MTV and they had positive comments on the sound. Thanks again." - Mark C., VA

¥ "I just had to tell you guys that after buying and using these monitors for about a month now that they are without a doubt the best sounding stage monitors I have ever used.  In fact several members of the worship team have commented on the fact that your monitors sound better than our main speakers.  So when funding permits we will probably be replacing them with your 15's.  We are using these monitors in a newly started church and with budgets like they are you have given us alot of bang for our buck! Thanks so much for such a great product at an affordable price...
    Just wanted to let you know that we tried out one of your monitors at the mid week service.  We unhooked the 15" Old Bag (Bag End) and hooked up your 12".  The first thing Brent our worship pastor( the recording engineer) did was to tell the sound man to turn the volume level down and eq'd some top end.  This monitor covered 3 of us; piano, synth, and bass. I play bass and stand next to one of the loudest drummers you've ever heard.  We played some pretty get down funky praise music to start with and I gotta tell ya.  It doesn't get any better than the sound I was hearing.  After the service Brent turned to me and  said.  "Dude I'm impressed"  You gotta know this guy to appreciate this comment.  He once told me that the only thing he liked cheese on was burgers.  He never skimps on sound gear.  While we were rehearsing the synth player commented to me. "Man it sounds awesome up hear tonight.  He didn't notice that I'd switched the monitor. " - Mike St. John, Medford, OR

¥ "I just wanted to let you know I just received the 4 monitors I ordered from you. They are spectacular!! Better than I ever imagined.. Just wanted to let you know I took 2 down to the basement hooked them up to a big Yamaha 2250 amp and ripped out a cd on it... KILLER I gave up before they did - no distortion. Clean and thumpy.. I may have to get 2 more later.. Thanks again." - TIM BIRCH, Wheeling, WV

¥  "Just wanted to let you know, I received a pair of your 12" Monitors Last Friday, and they came directly out of the box and onto the stage...  They have performed wonderfully, and the whole band has been greatly impressed!!!  The rugged construction is quite impressive, and the sound quality is very surprising.  They have had 4 venues/8 performances in 6 days and have yet to miss a single beat.  An opening band, having no idea about the cost of these monitors, complimented us as we placed and fired 'em up the first night we had them - we didn't let them in on the secret right away that these weren't $300 cabs, but were actually VERY affordable and worth every penny!  I've been telling everyone I know, including a guy who works at a local high-end PA shop, who was very impressed.  (He is considering a purchase from you for his personal use, even though he gets name brands at cost - he said he couldn't compete with the quality for the money, even at his cost!!!)  Just wanted to send out my highest compliments!  I am expecting to pick up a couple more, just because I know you could be charging a lot more...I don't know what I'll do with them (I'll figure that out later), I just want them before word gets out and the price goes through the roof! Keep up the good work!" -Dustin Willis, Fordland, MO

¥ "The monitors arrived today !!!! Thanks for the super speedy ship and excellent ship rate !! We had band practice today so I got to use them right away. Perfect timing !! They look and sound great. Many thanks again. I will tell every musician I talk to about your company.  You certainly have the right formula for success.  I will definitely come to you for all of my speaker needs.  As a matter of fact I just bought a home and will be purchasing a surround sound system in the near future. You've got my business !  Thanks again" - Dave Burton, Las Vegas, NV

¥ "Very nice!  Great quality and sound...and super value! - Barry Watson, Mitchell, IN

¥ "I purchased a couple of monitors which were priced significantly lower than the competition. I was skeptical (but also looking for a bargain) but
went ahead with the purchase. Your communication and assistance with a quick delivery was great. The monitors have turned out to be a very good product and have served me well.  Saved money, got good service and a very good product! What more could I ask??" - Dave Davies, Northville, MI

¥ "I am exceptionally pleased with the service and products from Vidsonix.  I have purchased both professional equipment and home products and am very happy.  The performance of the products is equally matched with the quality of service.  When I asked for suggestions for equipment, I got prompt and solid information.  I would recommend Vidsonix to every discerning musician and home music enthusiast. - Craig Sergel, St. Louis, MO

¥ "...purchased a pair of PD-S126M's, and used them for about a year before installing them in our local live music venue, a vast improvement 
over the Peavys they replaced. They've been in use every night, seven days a week since, without fail - enduring every form of torture a club can dish 
out." - Chris Williams, Lambertville, NJ

¥ "I bought a pair of your 12" PD-S126M monitors and had them now for a few months. They are unbelievable. I have used a lot of others from different manufacturers and these are tops. From purchase to delivery everything was flawless. When I opened the boxes and pulled them out, examined the quality in the units and care of taken in packing, I knew this was a great decision. It's hard I know trying to make a name for yourself in this industry, especially with the big guns being out there. A few more gigs and I will be in contact with you again to get more. Thank you for the opportunity of purchasing your product, your website is great too." - Ed Sullivan, Topanga, CA

¥ "I use your 12 inch molded cabinets for every gig.  I also use your monitors (12") when needed.  I just want to say how good they sound and have tried every speaker there is - and I use Vidsonix.  They hold up well on the road - sound great night after night - and are truely affordable...Keep up the good work." - Jon Knox

NOVA X12

¥ "I have 2 speakers 12 with horns that i bought from you about 2 years ago. I've used them mainly as side monitors however one of my peavey sp2,s went down and I had to use the little guys for mains and they were fantastic! We mike all instruments plus we have 4 vocals lots of harmony and electronic drums..." -  Tom Stokes, Iowa City, IA

VX-8000

¥ "I got my outdoor speakers today and I must same they sound awesome.  As soon as they got here I ran some wire and hung them under the soffits out on my deck.   I am really amazed at the quality.  So are the neighbors!!  Anyway I have already told about a dozen people about them and will continue to do so.  I really want to try some more of your product but if I get one more package delivered, it's off to divorce court.  (then she would get half of my speakers ..Ahhhhhhh!!)" - Mark Haverdink, Havertown, PA

¥ "Hello, I have purchased a set of Vidsonix outdoor speakers and a set of Vidsonix indoor speakers. I was really surprised on how nice these speakers sound. I have not had any problems with them since I purchased them and am really happy with them. I would recommend them to anyone." - Chris Baca, Albuquerque, NM

¥ "I purchased four speakers for my tiki hut. After hooking up two, I decided that was more then enough. The quality of performance is the best. The price and service was more then I could expect. The packaging and speed where also excellent. Thanks a million, I will buy from again." - eitfitz

¥ "Thanks for your high-quality speakers... I enjoyed my first purchase so much, I'm back for more!" - Troy Mumford, Nibley, UT

¥ "I have been using your speakers now for almost a year and I can attest FIRST HAND to their durability AND sound Quality..."  Barney Wilkins, Kinglsey, PA

MARINE

¥ "Charlie ... you are a true professional and gentleman. The speakers arrived today as promised (and they're installed). They sound great. I truly appreciate your going the extra mile .... it's the mark of a great businessman.  Thanks again." - Dave Henrickson, Port Canaveral, FL

¥ "Due to the dealings that I have had with your company between placing orders and customer service and the quality of the product that I have received, I would not hesitate in the least bit to recommend Vidsonix to any of my friends and family. Your company obviously cares about each one of its customers and that is a value that is not found very often in business today. You can count on me being a repeat customer. Thanks again!" - Aaron High, Panama City, FL

¥ "I love my Marine speakers that I purchased. They have survived all of the Storms that have come our way and are still cranking!!!!! No issues with the website either. Like the fact that I can see the picture larger when I click on the item I am interested in. I have referred many friends to your website who also have boats to purchase your marine products. Thank you." - Enrique Pulido, PR

¥ "I searched for a 4" marine speaker for several weeks, made a dozen phone calls and many trips to local marine dealers.  The whole idea was to install these on my motorcycle in the side boxes that I already had on the motorcycle.  The only thing I was able to find was a 5" as the smallest speaker in the Northeast.  In reality, this is to big to fit in the box where it would be practical.  Just by chance I came across your product at a price that was worth the 
effort even if it didn't fit.  Well it fit, and to my and many others who have seen and heard said "It's unbelievable on a motorcycle."  The quality is great too.  It looks and sound as if it was factory built.  I'm using Sony's Xm radio which is easy to control with a 10 watt amplifier that fit under the seat in the tool box.  I can do 55 mph and hear it just fine with the volume 3/4 of the way.  I even did the water test, and it worked just fine under a garden hose.  This is one of the best DIY project I have had in years, and with Vidsonix making it all possible.  Simply do a search on the internet and you will find no one with a 4" marine speaker.  And if you do it would not be even close to the quality for the price.  It was the best purchase I have made on Ebay.  I have told many people already who have seen what I have where to find them."  - Steve Grin, Stratford, CT 

¥ "I PURCHASED A PAIR OF YOUR MARINE SPEAKERS FOR MY BOAT AND I COULD NOT BELIEVE THE SOUND THEY PUT OUT. I DID HAVE ONE SPEAKER THAT QUIT WORKING. I CALLED VIDSONIX AND THEY GOT ME A NEW ONE WITHIN A FEW DAYS.  THANKS FOR A GREAT PRODUCT WITH A EVEN BETTER PRICE." - GREG LILLY, AL

¥ "Not long ago I made my 3rd purchase of Vidsonix speakers. The marine speakers I bought sound just as good, perhaps better, than a pair of JBL's I have at a lot less money. Great product, Great price. I'll be back." - Duane Wood, Gardner, KS

MISC

¥ "...you make an EXCELLENT product. I purchased a pair of MG-S62 speakers a few years ago and absolutely love them! I honestly think they are some of the best sounding bookshelf speakers I have ever heard..." - Travis Groether, Logan, UT 

We strive to bring you quality product.  Help us help our customers!  Please submit your review to review@vidsonix.com.  Thanks! in advance.

Please be sure to check out Vidsonix and Marinavox customer feedback and comments at Ebay.

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